We are here to assist you with any questions or requests regarding Eltrego Queenstown. Whether you need help with a reservation, event inquiries, or directions to our Alpine Quay venue, our team is ready to provide precise local information.
For general questions about the hotel, our facilities, or local Queenstown information, please contact our front desk. We are available 24 hours a day to assist you with any immediate needs. Our staff is knowledgeable about the local area and can help you with anything from dinner recommendations to booking a taxi.
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Lobby Access: 27 Alpine Quay
To book a room or inquire about an existing reservation, please contact our dedicated booking team. They can provide information on current rates, suite availability, and special seasonal packages.
We recommend booking directly through our website or our reservations line to ensure the highest level of service. For group bookings or long-term stays, please ask to speak with our reservations manager to discuss bespoke arrangements.
For inquiries related to our floor management, etiquette guidelines, or evening membership applications. Our team ensures a professional and secure environment for all guests aged 18 and over.
Hall Guidelines →Planning a corporate function or private social event? Our coordinators provide floor plans, technical specifications, and catering menus for our waterfront suites.
Event Spaces →27 Alpine Quay
Queenstown 9300, New Zealand
Our venue is situated prominently on the waterfront, offering stunning views and easy access to the central business district. Follow the signs for Alpine Quay from the main town center. We offer valet parking for hotel guests and are easily accessible by local transport.
Age Requirement
Entry to the gaming lounge and certain evening events is strictly 18+. Valid photo identification is required.
For high-resolution brand assets or interview requests, please contact our marketing department. Note: commercial photography requires prior approval.
We value your feedback. If you have recently stayed with us or visited our venue, please share your experience with our duty manager.
Queenstown Airport is approximately 15-20 minutes away by car. We offer seamless transit coordinates and valet arrival.
