Data Governance

Cookie Policy

Name: Eltrego Queenstown
Address: 27 Alpine Quay, Queenstown 9300, New Zealand
Telephone: +64 3 000 0274

This Cookie Policy explains how Eltrego uses cookies and similar technologies on our website (eltrego.com). By using our site, you consent to the use of cookies as described in this policy.

Site Environment

Cookies help us provide you with a better user experience and allow us to understand how visitors interact with our content and luxury amenities.

What are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site. At Eltrego Queenstown, we prioritize the structural integrity of your digital journey, ensuring that your preferences are remembered as you navigate our schedules and event lounge.

Cookies can be "persistent" (remaining on your device after you leave the site to remember your return) or "session" (deleted when you close your browser, typically used for temporary booking states).

Types of Cookies We Use

Essential

Necessary for the website to function correctly, such as those used for secure login or booking forms for our suites and gaming lounge.

Analytical

Collect information about how visitors use our site, helping us improve navigation. These do not identify individual visitors.

Security & Integrity

We use security cookies to help identify and prevent security risks. These cookies are essential for maintaining the integrity of our booking system and ensuring that guest data remains protected. They help us authenticate users and prevent fraudulent use of login credentials, ensuring a safe digital environment that mirrors the exclusivity of our 27 Alpine Quay property.

Functional Matrix

Managing Data

Preferences

You have the right to choose whether or not to accept cookies. Most web browsers automatically accept cookies, but you can usually modify your settings to decline them.

Note: Disabling cookies may limit functionality on eltrego.com.

Third-Party Services

We use trusted providers like Google Analytics to analyze performance. These third parties may collect information across different sites beyond our direct control.

Inquire about data →

Targeting

While we do not use cookies for targeted advertising on our own site, third-party services may set cookies to deliver relevant advertisements and measure campaign effectiveness.

Performance & Refinement

Performance cookies help us understand which pages are the most and least popular and how visitors move around the site. All information collected by these cookies is aggregated and therefore anonymous. This structural data allows us to refine the digital concierge experience for all guests of Eltrego Queenstown.

Document Update

August 2026 Revision

We may revise this Cookie Policy as our website evolves or as legal requirements change. Any changes will be posted on this page, and your continued use of the site following these changes constitutes your acceptance of the updated policy. We recommend reviewing this page regularly for the latest information on how we protect your digital footprint at Eltrego Queenstown.

Venue Address

27 Alpine Quay
Queenstown 9300, New Zealand

Direct Inquiry

reservations@eltrego.com
+64 3 000 0274

18+

Our facilities and gaming lounge are strictly reserved for guests aged 18 and over. Responsible hospitality is our foundation.